Privacy policy.

Privacy Policy – Organised Living

Last Updated: 24/10/2025

Organised Living (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your information in accordance with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

1. Data We Collect

We may collect the following personal information when you use our website or services:

  • Name, email address, phone number, and postal address

  • Booking and payment information

  • Service preferences and notes about your home

  • IP address and website usage data (for website analytics)

2. How We Use Your Data

Your personal data may be used for the following purposes:

  • Providing and managing our services

  • Responding to enquiries or booking requests

  • Processing payments and sending invoices

  • Sending service updates or promotions (only if you have opted in)

  • Improving our website and services

  • Complying with legal obligations

3. Legal Basis for Processing

We process personal data based on:

  • Your consent (e.g., newsletter sign-ups)

  • Contractual necessity (e.g., to provide a service you requested)

  • Legal obligations (e.g., accounting records)

  • Legitimate interests (e.g., improving services, fraud prevention)

4. Data Sharing

We do not sell or rent your data. Your information may be shared only with:

  • Service providers who help us deliver our services (e.g. payment processors like stripe)

  • Legal or regulatory authorities if required by law

5. Data Retention

We retain personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Typically:

  • Booking and payment information: up to 7 years (for tax purposes)

  • Marketing data: until you withdraw consent

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of your data

  • Object to processing or request restriction

  • Withdraw consent for marketing at any time

  • Data portability

To exercise your rights, contact us at: hi@organisedlivingcomapny.uk. We will respond within one month as required by law.

7. Cookies and Tracking

We use cookies to improve website functionality and user experience. You can manage cookies through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect personal data against accidental loss, misuse, or unauthorised access.

9. Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the “Last Updated” date noted at the top.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: hi@organisedlivingcompany.uk